Beta Analytics console bug

#91172
  • Resolved Jorge Villaronga

    3 years, 11 months ago

    Rank Math pro

    On the Beta Analytics console it says my account is connected but the drop down menu doesn’t work on any of the options. I can’t choose any company profile. If I try to disconnect it says Settings updated but it does not update anything. It says the account is still connected.

Viewing 1 replies (of 1 total)
  • Michael Davis

    3 years, 11 months ago

    Rank Math pro

    Hello,

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Beta Analytics console bug’ is closed to new replies.