Be More Specific on Notification

#956052
  • Hello. I frequently receive a RabbitLoader notification that says, “Either URL or the HTML is missing when performing backend optimization. The page optimization can not be performed due to missing values.”

    I have no clue how to fix this unless I’m given a URL or template page to correct. Would it be possible for RabbitLoader to provide the specific URL or template page that is causing the issue that the notification is referring to?

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  • Hello,

    We apologize for the issue you are facing with the RabbitLoader notification. Unfortunately, we do not have specific information regarding the URLs or template pages that may be causing this issue.

    We recommend replying to your ticket with this concern, and a human agent from the Rank Math Support team will be able to assist you further and provide more specific guidance on resolving this notification.

    Thank you for raising this concern, and we appreciate your understanding as we work to help you resolve it!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    It appears that this issue is not related to Rank Math. Can you please confirm if that notification has been removed after disabling our plugin?

    If not, please contact the support folks from RabbitLoader instead as they should be able to assist you better.

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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