Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you please confirm if you’re using any page builder? If yes, then please let us know the name of the page builder.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know how that goes.
Thank you.
Hi,
thank you for your reply! I made a health check, and it’s a conflict with my membership-plugin “Memberwunder”. π If it is deactivated, the SEO-score of the blog-post is 80%. This is a very important plugin for me that I can’t exchange. π Do you have any idea what to do?
Kind regards,
Anne-Barbara
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged into your website’s admin area and upon inspecting, I found that the issue is indeed caused by the “MemberWunder PRO” plugin.
The above plugin is restricting the content analysis tests to run and hence the SEO score is not getting calculated.
I’ve made a screencast of the troubleshooting process. Please have a look at the screencast in the sensitive data section of this ticket.
Please get in touch with the devs of the above plugin as they might already have a solution for this issue and they would be in a better position to assist you in this regard.
Hope that helps.
Thank you.
Hi Prabat,
thank you for the screencast, this is good for the Memberwunder support.
Kind regards,
Anne-Barbara
Hello,
Weβre glad that we could address your concern.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.