Avada Fusion Builder not working

#18145
  • Resolved Ralph Sander

    5 years ago

    Rank Math free

    Activation of RankMath stops Fusion Builder showing up on page edit. I cannot edit my pages and woocommerce products anymore when RankMath ist activated.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thanks for getting in touch with us today.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Batov Records

    5 years ago

    Rank Math free

    Hi guys

    Just found this support ticket as I have also been having issues with Rank Math and Avada theme.

    – Currently, having Rank Math enabled breaks Avada styling. This took out my live site (batovrecords.com), which was only resolved by disabling Rank Math (after testing every plugin on the site).

    In order to verify, I performed the following:

    – Rebuilt the site on a fresh WP install in MAMP

    – disabled all plugins (‘before’ screenshot https://www.dropbox.com/s/4atqzf5kg6nrnr0/Screenshot%202019-10-27%2017.36.58.png?dl=0)

    – enabling only Rank Math breaks styling (‘after’ screenshot https://www.dropbox.com/s/7179jjvxnz7icfb/Screenshot%202019-10-27%2017.37.29.png?dl=0)

    the compatibility issue is definitely when Rank Math is introduced, please let me know if you need any more info

    Cheers
    Gareth

    • This reply was modified 5 years ago by Batov Records. Reason: formatting issue
    Burç Turan

    5 years ago

    Rank Math free

    I have the same issue: Avada’s CSS rendering has been broken since the last update of Rankmath.
    I could only be able to resolve this by deactivating Rankmath.
    Made a quick switch to YOAST and awaiting for an update on the issue before deciding a permanent switch.

    Laszlo Remeczki

    5 years ago

    Rank Math pro
    Content AI Starter

    Hello support team!
    I have the same problems. Our Avada page is broken when MathRank plugin is active. Design is broken, menus do not work. Once disabled, 100% works. It’s been the last update of the plugin like this. We had to re-enable Yoast as long as the problem is resolved. Can you inform us?
    Thanks in advance.

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have alerted our dev team about this bug and we will be investigating this further and then get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Todd

    5 years ago

    Rank Math free

    Hello,

    We are so sorry about this.

    We have fixed this in the latest version. It was caused due to a bug in the WP core

    https://wordpress.org/plugins/seo-by-rank-math/#developers

    Please update to 1.0.34.2 to sort this problem.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Laszlo Remeczki

    5 years ago

    Rank Math pro
    Content AI Starter

    Hi. I did it. Avada work again correctly. Thank you.

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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