Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We checked your account and we don’t see any recent charges.
Can you please share the receipt from FastSpring.com so we can locate this transaction?
The last charge is for the Content AI plan renewal that was done last year in December.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
