Auto Logout RM

#65838
  • Resolved Takniki Gyan
    Rank Math free

    Hi,

    I have facing issues with RM. After a few days, WordPress gets a logout automatically and when I have check RM it is also auto disconnected and asking me to reconnect.

    I am frustrating with this reconnect again and again. Please fix it.

    And I show a paid version of RM which you guys going be launch very soon. Could you please also share with me that apid version details?

    InfoSpot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Hello,

    We have been working on a fix and we have a solution. Since we cannot replicate this issue ourself, we request you to update to the below version of Rank Math by doing the following:
    1. Remove Rank Math from WP > Plugins. Don’t worry, all your settings are safe in your database and they will return once you upload the below version.

    2. Install this version of Rank Math on your website by uploading it from WP > Plugins > Add New.

    Here are the files: https://i.rankmath.com/GprWvy

    Here’s a small video tutorial:
    https://i.rankmath.com/T1DqJL

    3. Activate the Rank Math plugin after it is done uploading.

    4. Go to WordPress Dashboard > Rank Math > Dashboard > Help

    Connect to your Rank Math account.

    That’s it. The issue should not come back.

    Do let us know how it goes.

    Okay, Let me try this resolution, if get any issue then get back to you.

    Thanks for Now 🙂

    Alberto
    Rank Math business

    Hello,

    Perfect, just let us know, we will be here to help you.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Auto Logout RM’ is closed to new replies.