author page still redirecting even after disabling Author Archives

#538242
  • Resolved Imran Paul
    Rank Math free

    Hi there,

    I hope you are all doing well. I actually have the problem that my author’s pages don’t show up instead I’m redirected to my home page. I disabled the author archives and I’m still getting redirected, it only works when I deactivate Rank Math

    can you please help me?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    You’ll need to keep the Author Archive option enabled if you wish to keep the author archives. If disabled, the Author Archives are redirected to your homepage.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Md. Sakib Khandaker,

    regardless if it’s disabled or enabled, the same thing happens it’s redirected to the home page. Which I do not want. The only time it works, the way I want is if I deactivate Rank Math

    Hello,

    Most likely this is occurring due to a caching issue. Can you please try clearing your browser, site, plugin or any server level cache to see if that works for you? Make sure, the Author Archive is enabled on your site.

    Looking forward to hearing back from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘author page still redirecting even after disabling Author Archives’ is closed to new replies.