Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This should be resolved in the current version. Could you please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
I have been able to experience this problem on your multisite and this has been submitted to our dev team for closer investigation.
We will be getting back to you in a short while.
Looking forward to helping you. Thank you.
Hello,
Rank Math is correctly importing Author Robots data. After importing the Settings, you’ll notice the Custom Robots of Author Archive is set to Noindex. This value from Settings is used as a default value for the new users and for the users where the robots value is not saved in the Database. On your site, it looks like you’ve updated the Author page by setting the value to Index. Since the value exists in the Database, the fallback value from Settings will not be used. You’ll have to manually set the Robots value to noindex for the Author archives which you had updated before.
I hope that helps. If there is anything else, please let us know.
Thank you.
Hi Pratik,
Thanks for the reply. However I don’t believe this to be the case, As I hadn’t set them manually to index in Yoast before using Rank Math.
I just tested and I can not recreate the issue, so I guess it’s fixed from now. I”’ just have to manually change all the authors back to noindex.
Thanks
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.