Hello,
We apologize for the issue you are facing with the snippet editor and the error message you are receiving. Thank you for raising this concern.
It seems like there might be a technical issue that requires further investigation. We recommend replying to your ticket, and a human agent from the Rank Math Support team will take over and assist you with this problem.
Thank you for your understanding, and we appreciate your patience as we work to resolve this issue!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see you’ve available free credits on your Rank Math account. In this case, please try to follow the steps mentioned in this guideline and see if that works for you:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
If the issue persists, please check if you see any error while refreshing the credits. If you see any error, please share that with us so that we can check the issue further for you.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
