Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
I can’t seem to replicate this issue of yours.
We might need to take a closer look at your admin settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi I’ve used the temporary login plugin to provide you a link to login and have a closer look.
Thanks,
Matt
Hello,
Upon checking your admin dashboard, I was able to see the issue you are referring here.
Allow me to escalate this to our devs and we should report back to you with a solution.
We appreciate your time and patience on this one.
ok thank you. What is the expected time for them to have a look and get back to me?
Thanks,
Matt
Hello,
There is currently no ETA. We will be sure to update this ticket as soon as we hear from our devs.
Meanwhile, If you have any other questions or require any assistance don’t hesitate to get in touch. Thank you.
Many thanks. Hope to hear from your devs soon.
Hello,
The login link you have set up for us has expired, could you please renew it so we can continue the debugging of the issue?
Looking forward to helping you.
Hi Miguel,
I’ve extended it for another week.
I appreciate your help on this issue.
Thanks,
Matt
Hello,
We logged in but couldn’t reproduce the issue on your website:
Could you please tell us a specific page with this issue?
Looking forward to hearing back from you.
Hi Miguel,
Its this page:
“Website Design Packages From only £349. Affordable Pricing Without Compromising On Quality”
Other pages having the same issue too.
When you go on all pages from the dashboard it shows 100/100 SEO score, yet when you click on the page it shows 94/100 bevuase of the ‘at least one paragraph is long’ issue.
Hopefully you can see what i mean.
THanks,
Matt
Hello,
I checked the page you mentioned and seen that outside Elementor the score does show that error.
Since you are using Elementor to edit these pages you should rely on the score from Elementor as the Gutenberg editor is not able to properly read the entire content of the page and it’s reading the entire content or huge parts of it as a single paragraph incorrectly.
For example, the Gutenberg editor reads content on Elementor pages with the shortcodes and all the data as text and thus gives this error because it thinks it’s all the same paragraph.
The beauty of the Elementor integration is that if you edit your pages with that page builder you can get the correct scores in there as is the case on your page.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
Hi Miguel, that sort of clears things up.
How come this page is showing 96/100 on the ‘all pages’ within the dashboard yet the one above is showing 100/100 (they’re both showing 100/100 in elementor)
It just seems inconsistent to me.
This page I am referring to:
“website design services you can trust”
Thanks,
Matt
Hello,
If you save that page when viewing it with the Gutenberg editor it will take the score on that editor for the page.
I just saved the page in your preferred page builder (Elementor) and the score is updated accordingly to what you see in that page builder.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
OK I see now, thank you very much.
I think this settles my query.
As a Rank Math expert from looking at my pages is there anything you can quickly suggest that I could improve on, or I’m doing wrong? Just trying to get ranked higher.
Thanks,
Matt
