Assistance Required: WWW Canonicalization Issue

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

If you’re still seeing that failed test in your WordPress, head over to Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache

Once done, clear your website and any server-level caching on your site before doing the Sitewide analysis again.

Looking forward to helping you.

Hello,

We can see that your website is redirecting correctly, so you should not be getting this error.

There’s a high chance this is cache-related, please make sure you flush the SEO analysis data and the Rank Math transient. Then clear your browser cache and any website or server cache you have (this is important).

If you have done all these and you’re still getting the same error – then please share access to your website with us so we can help investigate the issue further. Please follow these steps:

• Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.

Hello,

Glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind us asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.