Assistance Required – Rank Math PRO Download Missing

Hello,

We apologize for the issue you are facing with your Rank Math PRO download. It seems that you may have upgraded to PRO using a different email address than the one you are currently logged in with. To resolve this, please log into your Rank Math account and check if the PRO version is available for download there.

If it is still not visible, you may need to contact our support team to merge both accounts or change the email connected to your PRO account.

To upgrade from Rank Math Free to Rank Math PRO, follow these steps:

1. Download Rank Math PRO: Log into your Rank Math account and download the PRO version from your dashboard.
2. Install Rank Math PRO: In your WordPress admin area, go to Plugins → Add New and click on Upload Plugin. Select the zip file you downloaded and click Install Now.
   
3. Activate the Plugin: After installation, activate the plugin.
4. Connect Your Account: Navigate to Rank Math SEO → Dashboard → Help in your WordPress admin area and click on Connect Now to authenticate your Rank Math account.
   

If you would like more comprehensive assistance with the setup, we recommend our professional setup service, which ensures your plugin is fully configured according to the latest SEO standards. You can find more information about this service here.

Thank you for raising this concern, and we hope this helps! If you have any further questions or need additional assistance, please reply to this ticket, and a human agent will assist you further.

Sources:
Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math
Where Is My Rank Math PRO License Key?

Hello

Thanks for choosing Rank Math, and apologies for the inconvenience caused.

On rare occasions, it takes a little while for the system to set up and reconcile payments. Our team is currently looking into this, and you should have access to the PRO subscription soon.

We really appreciate your patience in the meantime.

Thank you.

Hello,

We really apologise for this issue and the inconvenience caused.

We have shared this issue with the concerned team, and they will fix it for you.

While the Team has yet to resolve this issue for you(the weekend might be contributory), we have shared the Rank Math PRO file in the sensitive data section so you can install it on your website(s) alongside the FREE version, so you can access the core PRO features.

Once the team fixes the issue in the next few hours, features that require a live connection will also be active.

We will also update you here as soon as we get feedback from them.

We really appreciate your patience so far.

Thank you.