Assistance Needed with Pinterest Verification Issue

#919362
  • Resolved Doha Rhani

    1 year ago

    Rank Math free

    Dear Rank Math Support Team,

    I’m reaching out for help with a Pinterest verification issue I’ve been encountering. Despite following the instructions, I keep receiving this error message:

    “We found a different verification code on your site than we were expecting. Please update it to the correct one.”

    I have cleared my browser cache as a troubleshooting step, but the issue persists. Could you please assist me in resolving this?

    Thank you for your support, and I look forward to your guidance.

    Best regards,
    Doha

Viewing 6 replies - 1 through 6 (of 6 total)
  • Great

    1 year ago

    Hello,

    Thank you for contacting Rank Math support.

    Can you please share your website URL so we can check the issue on our end? Also, please share the meta verification code in the sensitive data section – this is so we can use it to crosscheck the meta on your website.

    We are looking forward to hearing back from you.

    Doha Rhani

    1 year ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Doha Rhani

    1 year ago

    Rank Math free

    Hi Great,

    Thanks for your reply. Please find below my website url:

    https://minimaltaste.com/

    Kind Regards,

    Doha

    Reinelle

    1 year ago

    Hello,

    Your site’s verification code still ends with 6dd5 unlike the one you shared in the sensitive data section.

    In this case, clear your website and server’s cache. Once done, head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools > and click on the button “Remove Transients”. See the screenshot below for your reference:

    Rank Math support

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Doha Rhani

    1 year ago

    Rank Math free

    Hello Reinelle,

    Thank you so much for your help with my Pinterest verification issue. I’m happy to let you know that everything is now working perfectly! I truly appreciate your dedication and support.

    Thank you once again for your help!

    Best regards,
    Doha

    Ike

    1 year ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Assistance Needed with Pinterest Verification Issue’ is closed to new replies.