Hello,
We apologize for the issue you are facing with the Rank Math Pro features not being activated on your site. It seems that you may have upgraded to Pro using a different email address than the one associated with your free account.
To resolve this, please log into your Rank Math account and ensure that you have downloaded Rank Math Pro from your dashboard. If you do not see it there, you will need to contact our support team to merge both accounts or change the email connected to your Pro account.
You can open a ticket by navigating to the Rank Math Support Forum and providing the necessary details, including your PayPal Transaction ID and the email address associated with your purchase. This will help our support team locate your Pro account and assist you further.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for reaching out. We apologize for any trouble you may have faced because of the delay in your account activation.
Sometimes, our system takes a while to process your payment and upgrade your account. But don’t worry, I have checked your account and everything is working fine now. You can download Rank Math Pro from rankmath.com/my-account and start using them on your site. If you’re still not able to download Rank Math Pro – try logging out and logging back in.
We’re glad that you chose Rank Math as your SEO solution. We hope you enjoy the Pro features and benefits. If you have any questions or need any help, please feel free to contact us anytime.
Thank you and have a great day!
