Hello,
We apologize for the issue you are facing with the critical error related to rich snippets on your imported products. This type of error can often be linked to issues in the Schema markup or missing required fields.
Here are a few steps you can take to troubleshoot and potentially resolve the issue:
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Check Schema Settings: Ensure that the Schema type for your products is set correctly. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Titles & Meta → Products and confirming that the Schema Type is set to WooCommerce Product.
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Validate Your Schema: Use Google’s Rich Results Testing Tool to check for any specific errors in your Schema markup. This tool will help identify what might be causing the critical error.
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Review Product Data: Make sure that all required fields for your products are filled out correctly, including price, availability, and any reviews if applicable. Missing fields can lead to errors in rich snippets.
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Remove Product Schema from Categories: If you have applied Product Schema to product categories, it may cause issues. Navigate to Rank Math SEO → Titles & Meta → Product categories, enable the Remove Snippet Data option, and save changes.
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Clear Cache: After making changes, clear your website cache to ensure that the updates take effect.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.
Thank you for raising this concern, and we hope to help you resolve it soon!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
