api key doesnt works

Hello,

We apologize for the issue you are facing with the API key in Rank Math. The error message indicates that the API key is invalid. Here are some steps you can take to resolve this:

1. Check Your API Key: Ensure that you are using the correct API key. You can find your API key in your Rank Math account.

2. Reconnect Your Site: Sometimes, disconnecting and reconnecting your Rank Math account can help refresh the connection. To do this:

   • Go to your WordPress admin area.
   • Navigate to Rank Math > Dashboard > Help.
   • Disconnect your Rank Math account and then reconnect it.

   
   

3. Refresh Credits: After reconnecting, head over to your Content AI and refresh the credits count again to ensure the plugin requests the updated credits from our server.

   

If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this to our attention!

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please share your website URL with us so that we can check this further for you.

Looking forward to helping you.

Thank you.

Hello,

It seems like that website has the PRO plugin installed but you only have a Free account. Please note that both Content AI and the PRO subscriptions need to be on the same account so that you can use both at the same time.

If you want to use Content AI, please disable the PRO plugin and reconnect the website to your account by going to WordPress Dashboard > Rank Math SEO > Dashboard > Help.

Thank you.