API Error: Invalid server response

#39173
  • Resolved Ian

    4 years, 7 months ago

    Rank Math free

    Site was working fine and I had done SEO Analysis yesterday, no issues.

    I just tried to start the SEO Analysis again.
    It runs to 100%, then I get an “API Error: Invalid server response”

    I rolled back to previous versions and it works OK when I roll back to version 1.0.38. Versions after that all get the API error.

    How to fix this?

Viewing 1 replies (of 1 total)
  • Todd

    4 years, 7 months ago

    Rank Math free

    Hi Ian,

    Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘API Error: Invalid server response’ is closed to new replies.