Hello,
I’m sorry to hear that you are facing the API Error: HTTP 400 error while running the SEO analyzer in Rank Math. It seems like you have already tried several troubleshooting steps mentioned in our documentation, including checking the website status, ensuring there is no timeout issue, adding firewall exceptions, removing Rank Math transients, and deactivating Wordfence.
Since you have already tried these steps without success, I recommend reaching out to our support team directly for further assistance. You can contact our support team by clicking here. Our team will be happy to help you resolve this issue promptly.
If you have any other questions or need further assistance, please feel free to let us know.
Thank you for your understanding and patience.
Kind regards
Sources:
Why Am I Getting "API Error: HTTP 400" Error » Rank Math
How to Fix 429 Error with IndexNow API » Rank Math
Hello,
Could you please confirm if you have already whitelisted the IP 46.30.211.100 and the user-agent RankMathApi/2.0.2; https://rankmath.com?
If the issue persists, please ask your host for the IP address of your server so we can check if the blockage is coming from our end.
Looking forward to helping you.
Hi
Yes, my hosting support have added that.
The server IP is 84.18.193.82
Hello,
We already shared the issue with our developers and they are investigating it. As soon as we get some updates, we’ll make sure to let you know here.
We would really appreciate your kind patience regarding this issue.
Please don’t hesitate to let us know if you have any other questions.
Thank you.
No probs.
Thanks for looking into this for me.
Kind Regards
Wayne
Hello,
Please include the FTP details as well in the sensitive data area so we may troubleshoot further.
We look forward to having this issue resolved.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Sorry for the late reply.
We have investigated the issue and I can confirm that our Analyzer API server is unable to reach your site. When our server attempts to reach your site at https://obclean.co.uk, the requests fail with timeout error every time.
Please get in touch with your hosting provider one more time and see if our server IP shows up in any of the server logs: 46.30.211.100. That should help identify the source of the issue.
Hope that helps.
Hi Balazs
I’ve asked my server support and they said there wasn’t anything from that IP. They have flushed their firewall to see if that helps. I tried on the site, but its still showing the 400 error.
Kind Regards
Wayne
Hi Wayne,
Thank you for your patience.
We’ve conducted a traceroute analysis to your server at 84.18.193.82 and noticed that our requests are timing out at the network level before reaching your server. This suggests that the issue might be on the hosting provider’s side, potentially with their network configuration or a firewall blocking our requests.
Here’s what you can do next:
– Inform your hosting provider that the connection times out after reaching ae7-core0.router.th.uk.catalyst2.net (84.18.192.13).
– Ensure there are no blocks or restrictions preventing our server (46.30.211.100) from accessing your site.
– Verify that all firewall rules are properly configured.
Please discuss these points with your hosting provider.
Hi Balazs
Thanks for your suggestion. I passed this onto my server support and they tweaked the firewall and now all is good.
Kind Regards
Wayne
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
