API Error: HTTP 400 error.

#147712
  • Resolved James Cantwell
    Rank Math free

    Hi,

    I am trying to setup Rank Math Free and have run into ‘API Error: HTTP 400 error’ when Starting Sitewide Analysis in the SEO Analysis module.

    I have run a scan on https://httpstatus.io/ and I do get a 404.

    See sensitive data content below. Any help is appreciated. Thank you.

    Best,

    Jim

Viewing 8 replies - 1 through 8 (of 8 total)
  • James Cantwell
    Rank Math free

    Hello,

    I was able to fix the issue by disabling 404 redirects in the theme I’m using (Enfold). I can’t wait to proceed with the plugin!

    Febby
    Rank Math free

    Hello,

    We are super happy that this resolved your issue.

    If you have any other questions in the future, know that we are here to help you.

    Thank you.

    Hi,

    I am having this issue again, and have checked with my ISP and they are not blocking access with a firewall or anything. Also, I am not password protecting the directory. The domain is molliesfund.org.

    Not sure if I should start a new ticket or not. Thought I would start here. Thanks.

    Anas
    Rank Math business

    Hello,

    It appears your web server is blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    I hope that helps. Thank you, and looking forward to your update.

    I have asked my ISP to make sure there are no blockages server side. They said that there are not.

    Anas
    Rank Math business

    Hello,

    I have checked your site at httpstatus.io and your website is still resulting in a 404.
    error

    Please get in touch with your web hosting provider to sort this out for you.

    Looking forward to helping you.

    I changed the WordPress Address and Site address to https and that seemed to free it up. Since I had enabled ‘force https’ on the site I guess it was having trouble with that? Not sure, but now it works. If you try it now, it should be clear. Thanks for looking into it.

    Anas
    Rank Math business

    Hello,

    Yes its working now,
    no error

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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