API Error: HTTP 400 error.

#117149
  • Resolved Cintaulia
    Rank Math free

    i want to ask, i tried to run seo analysis but got “API Error: HTTP 400 error.”
    can you please help me

    I also tried to submit a sitemap on google, but the response was “unable to retrieve sitemap”

    below I also include login to my dashboard, I beg for help, thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    It appears your web server is blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    We wanted to add that the SEO Analysis cannot be done on IP Addresses like you are trying to do.

    The SEO Analysis can be done only on domains that return a 200 status code.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘API Error: HTTP 400 error.’ is closed to new replies.