API Error: HTTP 400 error.

#86563
  • Resolved balifirstaid

    4 years, 3 months ago

    Rank Math pro

    Hi Guys,

    I have been trying to get the site-wide analysis running but without success…

    I have allowed the IP/user agent recommended in other feeds, the HTTPSstatus.io runs at 200 ok…
    The support of my hosting tells me to search for help on your side, so here I am!

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I tested your site with our external analyzer: https://rankmath.com/tools/seo-analyzer/ and it works fine which means there is an issue your site.

    We can take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Balazs

    4 years, 2 months ago

    Hello,

    I’ve just tested your site with our online SEO Analysis tool, and what I saw is that our server did not get a correct response from yours when it tried to download your homepage. We either got an empty response (cURL error 52) or a timeout error.

    However, after a few tries, it just started working. I’m not sure what changed, but right now I can analyze your site without any issue using our online analyzer. Do you experience any issue on your side?

    Looking forward to your response.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘API Error: HTTP 400 error.’ is closed to new replies.