API Error for Site Wide Analysis

#90108
  • Resolved Lauren Pears
    Rank Math free

    Hi,

    Whenever I try to run the Rank Math Site-Wide Analysis it gives me the error code “API Error: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received”.

    Can you please help me diagnose this problem? I have put my admin login credentials in the sensitive data so you can access my backend and make any necessary changes.

    Thanks,
    Lauren

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You didn’t share your site access URL.

    Please change the line 374 in Plugins > Plugin editor > Rank math SEO , in class-seo-analyzer.php ( seo-by-rank-math/includes/modules/seo-analysis/class-seo-analyzer.php)

    From:
    wp_remote_get( $api_url, [ 'timeout' => 30 ] );

    To:
    wp_remote_get( $api_url, [ 'timeout' => 60 ] );

    This should fix your issue.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Micahel,

    Thanks for getting back to me! I can’t see that piece of code on line 374… but I have added my site access URL so please feel free to check for me.

    Lauren

    Alberto
    Rank Math business

    Hello,

    I did that change for you. Could you check now if the issue is solved for you?

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘API Error for Site Wide Analysis’ is closed to new replies.