API Error: cURL error 28: Operation timed out after 30000 milliseconds with 0 by

#37525
  • Resolved Jason Lim
    Rank Math free

    I encountered this error while trying to so a sitewide analysis. Can you advise me how I can resolve this? thank you very much.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please change the following line that can be found in class-seo-analyzer.php on line 358 on this path: ..\wp-content\plugins\seo-by-rank-math\includes\modules\seo-analysis from:

    
    $request = wp_remote_get( $api_url, [ 'timeout' => 30 ] );
    
    to
    $request = wp_remote_get( $api_url, [ 'timeout' => 60 ] );
    

    Let me know if this fixes the problem.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Abir H
    Rank Math free

    Hi Michael,
    I encountered the same issue while setting up the plugin.

    I cant find the path you mentioned in order to change the life in class-seo-anlyzer.php.

    Can you please help to simplify the path instruction?

    Regards
    Abir

    Hello,

    Thanks for the reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi there, I’ve encountered the same problem and got it fixed right away with your instructions. Thanks so much for the great help!

    Todd
    Rank Math free

    Hi Marie,

    We are so glad to hear that.

    If you need help with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘API Error: cURL error 28: Operation timed out after 30000 milliseconds with 0 by’ is closed to new replies.