API Error: cURL error 28:

#77677
  • Resolved Ritesh Maheshwari

    4 years, 3 months ago

    Rank Math free

    API Error: cURL error 28: Operation timed out after 60001 milliseconds with 0 bytes received.

    My website has been getting this error a few times, and it other times it works smoothly. Earlier the error was API Error: cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received

    So going through knowledge base I updated the code and changed timeout value to 60 but still problem not resolved. Also, I had a word with my server team and your IP address – 104.20.193.153 is also not blocked so how to resolve it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is usually a timeout issue. If adding the time didn’t fix the issue, then it is likely your sight is really lagging at some point. Cold you share your URL so we can test from our end.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Ritesh Maheshwari

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Good news your issue is solved! Maybe previously your hosting was having some issue in the servers/Internet connection so it was going slower than usual and you had the issue.

    Do you have any other questions? Or do you want us to close this thread? In any case, we will be here if you have any other questions or issues in the future.

    Looking forward to help you.

    • This reply was modified 4 years, 3 months ago by Alberto.
    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘API Error: cURL error 28:’ is closed to new replies.