Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
This seems to be a server error.
Can you please share your recent error logs with Rank Math related errors? This might help us determine what’s causing this critical error so we can permanently fix it.
You may ask your server error logs from your hosting provider if you aren’t able to locate them from your site’s directories.
Looking forward to helping you with this one.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Sorry for the unexpected delay.
The error log of your server is empty which means you don’t have server and PHP error logging enabled so you would need to enable that first and then trigger the error to see the issue appear in the logs.
Having said that, since this is happening on the Instant Indexing plugin you can update the plugin to the latest version and then create a new API key for it by following the tutorial here: https://rankmath.com/blog/google-indexing-api/
Let us know if that helps solve the issues.
Looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
