Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please confirm if you’re referring to the API key for the IndexNow Protocol from the Instant Indexing?
If so, here’s a link for more information:
https://rankmath.com/kb/how-to-use-indexnow/#managing-api-key
Also, please ensure that the page is not blocked by your robots.txt. You can also try using a different internet browser for initial troubleshooting.
Let us know how this goes.
Thank you.
oui je vous par de index now
Hello,
If the API key is not created, please head over to your WordPress admin area > Rank Math > Instant Indexing > IndexNow API settings > API Key, and click on the Change key button. Here’s a guide regarding it: https://rankmath.com/kb/how-to-use-indexnow/#change-api-key
Once done, please clear your website and browser’s cache and try submitting the URLs again and see if that fixes the issue.
In case the issue persists, you can copy the API key from the above location and create a “txt” file in your website’s root directory with the name and content containing only the copied API key and see if that fixes the issue.
Let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
