Analytics Shows Zero

#538219
Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please head over to WordPress dashboard > Tools > Scheduled Actions > Pending.

    or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    After that, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on Rank Math Analytics dashboard.

    Let us know if the issue persists. Looking forward to helping you.

    Thank you.

    Hans
    Rank Math free

    Hello Md,

    i dont have the data_fetch, i have the rank_math/analytics/email_report_event please see the screenshot:

    https://ibb.co/nzTPWpp

    the data_fetch and other events been completed 3 weeks ago, even after i did all the steps at the blog guide you have.

    https://ibb.co/GRNcfkx

    BR

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Hans
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hans
    Rank Math free

    Hello Rakibuzzaman,

    please try with admin for now, till iget the ftp access.

    Thanks

    Hello,

    I’ve created the action to fetch data from GSC for you and triggered the action to manually fetch the data. I can see the data is being shown on Rank Math Analytics Dashboard now. It may take a while to show all of your data on Analytics Dashboard.

    Please refer to the screenshot attached in the sensitive data section.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hans
    Rank Math free

    Thank you so much,
    it works so good now 🙂

    could you please tell me how u did that ?

    how did you manauly created the action to fetch ?

    just want to know in case anything happen in the future

    Thanks a gain

    Hello,

    There are two ways to manually create the action, via MySQL database query or filter so I will just share the easiest which is the filter method. I have added it in the sensitive data section.

    You may refer to this guide on how to add filters to your website: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Please note that you only need to run this once and chances are that you may not need to use this since the starting action has been created already. The next action should be automatically created.

    Hope that helps.

    Thank you.

    Hans
    Rank Math free

    Thank you so much for the support and the info 🙂
    Have a great day today

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Analytics Shows Zero’ is closed to new replies.