Analytics showing zero traffic

#494828
  • Resolved Luka Dedić
    Rank Math free

    Hi, I have installed rankmath, I have followed all the steps and I checked the whole the troubleshooting guide and I can`t get it to work. It worked few days ago but it stays at zero now whatever I do. You can check with tag assistant and it finds multiple installations of Global site tag (gtag.js) when logged out, only one when logged in, not sure why.

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  • Md. Sakib Khandaker
    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Can you please try following the steps mentioned in the guide below to see if that works for you?
    https://rankmath.com/kb/zero-search-traffic-error/

    If that doesn’t help, Please head over to WordPress dashboard > Tools > Scheduled Actions > Pending.

    or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on your dashboard.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Analytics showing zero traffic’ is closed to new replies.