Analytics report is not appearing

#177126
Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please follow these steps:
    1. Connect or Reconnect Google: https://rankmath.com/kb/connect-your-google-account/

    2. Delete old data and add again: https://rankmath.com/kb/delete-old-analytics-data/

    3. If it doesn’t work, share the system info from Rank Math > Status & Tools > System Info > Copy to clipboard

    Looking forward to helping you.

    I followed the steps all working except keywords report. I use pro.

    Anas
    Rank Math business

    Hello,

    Please ensure that you are using the latest version of Rank Math PRO.

    We have fixed the issues with the Rank Tracker in our recent update.
    https://rankmath.com/changelog/

    If you are on the latest version and the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Analytics report is not appearing’ is closed to new replies.