Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Letâs try deleting old imported data and start the fresh data fetch. Please follow these steps.
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the âRebuild Indexâ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the âDelete Dataâ button and then click the âUpdate Data Manuallyâ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.
We really look forward to helping you.
Thank you.
TY for xour help but i had some problem…there is no “update data manually”
i see just two button:
“Delete data” and “Querry in progress”
Hello,
After clicking on the delete data button, refresh the page.
Once the page is refreshed, you will get the update data button.
Let us know if the issue persists.
We are here to help you.
thx, it worked for a few weeks but stopped again a few days ago….
all ok with your plugin? đ
my site working corretly……
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
