Analytics not working

#525853
  • Resolved Lance Earl

    2 years, 10 months ago

    Rank Math free

    I recently switched from Yost to RankMath. I am totally satisfied and would be willing to upgrade, except for one problem. For the life of me, I cannot get Analytics working.

    In General Settings > Analytics > Analytics Box, When I click on the account dropdown, it says, “No results found.” The Property and Data Stream dropdowns are grayed out and unusable. It is obvious that I have missed something, but I have no idea what.

    Thanks

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  • Nigel

    2 years, 10 months ago

    Rank Math business

    Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please follow the steps in this link (specifically step 3): https://rankmath.com/kb/delete-old-analytics-data/

    These dropdown buttons get activated/clickable right after you reconnect to your Google Account and haven’t clicked yet the save changes button.

    If the property is not showing, you must be using Google Analytics 4. Here’s a link for more information: https://rankmath.com/kb/using-ga4/

    Hope that helps. Let us know if you need any other assistance.

    Thank You

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics not working’ is closed to new replies.