-
Hello,
I recently switched to rank math and I have been having issues with the analytics tool. Every data still at 0 and already reset the index. Please if you could take a closer look. Here is the login URL:
thanks,
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I also have the same issues as well.
I have the same issue. The analytics page doesn’t show any information about posts or keywords
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please check if there is a token from Google on your site:
/wp-admin/admin.php?page=rank-math-status&view=status
<h2>A. Pre-check List</h2>
<p style=”color:red;”>1. You should not be using Google Analytics v4 or Matomo Analytics.</p>2. Update to the latest version of Rank Math Free & PRO
3. Ensure that you are logged in to your paid account:
4. Disconnect and reconnect your account from inside WordPress:
<h2>B. Refresh Tokens</h2>
1. Please delete RankMath’s app from here:
https://myaccount.google.com/permissions
2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Re-create database Table
button.
3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click theReconnect
link
4. Let the process complete and it might take around 30 minutes.
5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Rebuild Index for Analytics
button.
6. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/
If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > System Status and click theCopy System Info to Clipboard
button
We really look forward to helping you.
Hi, so I followed those steps and now it is showing the analytics info for the one post I created after installing rankmath but not for any other posts `
### rank-math ###
version: 1.0.53.1
database_version: 1
plugin_plan: Pro
refresh_token: Token exists
rank_math_404_logs: Created
rank_math_redirections: Created
rank_math_redirections_cache: Created
rank_math_internal_links: Created
rank_math_internal_meta: Created
rank_math_analytics_gsc: Created
rank_math_analytics_objects: Created
rank_math_analytics_ga: Created
rank_math_analytics_adsense: Created
rank_math_analytics_keyword_manager: Created### wp-core ###
version: 5.5.3
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 7
dotorg_communication: true### wp-dropins (1) ###
advanced-cache.php: true
### wp-active-theme ###
name: Astra Child (astra-child)
version: 1.0.0
author: Brainstorm Force
author_website: http://wpastra.com/about/
parent_theme: Astra (astra)
theme_features: core-block-patterns, widgets-block-editor, astra_hooks, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, amp, widgets, menus
theme_path: /home/nginx/domains/bylaurelchristine.com/public/wp-content/themes/astra-child
auto_update: Disabled### wp-parent-theme ###
name: Astra (astra)
version: 2.6.1
author: Brainstorm Force
author_website: https://wpastra.com/about/
theme_path: /home/nginx/domains/bylaurelchristine.com/public/wp-content/themes/astra
auto_update: Disabled### wp-mu-plugins (2) ###
Clear PHP opcode caches: version: 1.0, author: Jan Reilink
WP Migrate DB Pro Compatibility: version: 1.2, author: Delicious Brains### wp-plugins-active (34) ###
Ad Inserter: version: 2.6.18, author: Igor Funa, Auto-updates disabled
Antispam Bee: version: 2.9.3, author: pluginkollektiv, Auto-updates disabled
Astra Pro: version: 2.7.1, author: Brainstorm Force, Auto-updates disabled
Astra Widgets: version: 1.2.7, author: Brainstorm Force, Auto-updates disabled
Broken Link Checker: version: 1.11.15, author: WPMU DEV, Auto-updates disabled
Cache Enabler: version: 1.6.0, author: KeyCDN, Auto-updates disabled
Child Theme Configurator: version: 2.5.6, author: Lilaea Media, Auto-updates disabled
Cloudflare: version: 3.8.6, author: Cloudflare, Inc., Auto-updates disabled
CoBlocks: version: 2.5.3, author: GoDaddy, Auto-updates disabled
Conditional Blocks: version: 1.0.7, author: Conditional Blocks, Auto-updates disabled
ConvertKit: version: 1.9.3, author: ConvertKit, Auto-updates disabled
Custom Adobe Fonts (Typekit): version: 1.0.18, author: Brainstorm Force, Auto-updates disabled
Custom Fonts: version: 1.2.5, author: Brainstorm Force, Auto-updates disabled
Custom Sidebars: version: 3.2.3, author: WPMU DEV, Auto-updates disabled
Feed Them Social – for Twitter feed, Youtube, Pinterest and more: version: 2.9.0, author: SlickRemix, Auto-updates disabled
GenerateBlocks: version: 1.1.2, author: Tom Usborne, Auto-updates disabled
Gravity Forms: version: 2.4.18, author: Gravity Forms, Auto-updates disabled
Gravity Forms ConvertKit Add-On: version: 1.1.0, author: ConvertKit, Auto-updates disabled
Gutenberg: version: 9.5.0, author: Gutenberg Team, Auto-updates disabled
Max Mega Menu: version: 2.9.2, author: megamenu.com, Auto-updates disabled
Official Facebook Pixel: version: 2.2.1, author: Facebook, Auto-updates disabled
Pin It Button On Image Hover And Post: version: 2.7.9, author: Weblizar, Auto-updates disabled
Qubely – Advanced Gutenberg Blocks: version: 1.6.1, author: Themeum.com, Auto-updates disabled
Qubely Pro: version: 1.2.5, author: Themeum, Auto-updates disabled
Rank Math SEO: version: 1.0.53.1, author: Rank Math, Auto-updates enabled
Rank Math SEO PRO: version: 2.0.5, author: Rank Math, Auto-updates disabled
Shoppable Social Media Galleries by SNPT: version: 1.1.9, author: Snapppt, Auto-updates disabled
ShortPixel Image Optimizer: version: 4.21.1, author: ShortPixel, Auto-updates disabled
Simple Custom CSS: version: 4.0.4, author: John Regan, Danny Van Kooten, Auto-updates disabled
Smash Balloon Instagram Feed: version: 2.5.4, author: Smash Balloon, Auto-updates disabled
Ultimate Addons for Gutenberg: version: 1.18.2, author: Brainstorm Force, Auto-updates disabled
UpdraftPlus – Backup/Restore: version: 1.16.41, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
Wordfence Security: version: 7.4.12, author: Wordfence, Auto-updates disabled
WP File Manager: version: 6.9, author: mndpsingh287, Auto-updates disabled### wp-plugins-inactive (4) ###
GS Pins for Pinterest Lite: version: 1.2.7, author: GS Plugins, Auto-updates disabled
Image Hover Effects – SB Caption Hover Effects Collection: version: 20.0, author: Biplob Adhikari, Auto-updates disabled
Social Media and Share Icons (Ultimate Social Media): version: 2.6.1, author: UltimatelySocial, Auto-updates disabled
Yoast SEO: version: 15.4, author: Team Yoast, Auto-updates disabled### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-23 Q16 x86_64 2020-07-06 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 512M
upload_max_filesize: 512M
max_effective_size: 512 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 8 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 196608
imagick::RESOURCETYPE_MAP: 8 GB
imagick::RESOURCETYPE_MEMORY: 4 GB
imagick::RESOURCETYPE_THREAD: 2
gd_version: bundled (2.1.0 compatible)
ghostscript_version: not available### wp-server ###
server_architecture: Linux 3.10.0 x86_64
httpd_software: nginx/1.19.1
php_version: 7.4.8 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 60
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 512M
php_post_max_size: 512M
curl_version: 7.29.0 NSS/3.44
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true### wp-database ###
extension: mysqli
server_version: 10.4.13-MariaDB
client_version: mysqlnd 7.4.8### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/nginx/domains/bylaurelchristine.com/public/wp-content
WP_PLUGIN_DIR: /home/nginx/domains/bylaurelchristine.com/public/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable`
Hey Uzair, thanks for your time. Sadly it didn’t change anything to me. I’ll paste the data:
### rank-math ### version: 1.0.53.1 database_version: 1 plugin_plan: Free refresh_token: Token exists rank_math_404_logs: Created rank_math_redirections: Created rank_math_redirections_cache: Created rank_math_internal_links: Created rank_math_internal_meta: Created rank_math_analytics_gsc: Created rank_math_analytics_objects: Created rank_math_analytics_ga: Doesn't exists rank_math_analytics_adsense: Doesn't exists rank_math_analytics_keyword_manager: Doesn't exists ### wp-core ### version: 5.5.3 site_language: es_ES user_language: en_US timezone: -03:00 permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 3 dotorg_communication: true ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: Hello Elementor Child (hello-theme-child-master) version: 1.0.1 author: Elementor Team author_website: https://elementor.com/ parent_theme: Hello Elementor (hello-elementor) theme_features: core-block-patterns, post-thumbnails, menus, automatic-feed-links, title-tag, html5, custom-logo, editor-style, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider theme_path: /home3/poulicl/public_html/wp-content/themes/hello-theme-child-master auto_update: Disabled ### wp-parent-theme ### name: Hello Elementor (hello-elementor) version: 2.3.0 author: Elementor Team author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash theme_path: /home3/poulicl/public_html/wp-content/themes/hello-elementor auto_update: Disabled ### wp-themes-inactive (2) ### Astra: version: 2.6.1, author: Brainstorm Force,Auto-updates disabled Storefront: version: 2.9.0, author: Automattic,Auto-updates disabled ### wp-plugins-active (27) ### Elementor: version: 3.0.14, author: Elementor.com, Auto-updates disabled Elementor Pro: version: 3.0.8, author: Elementor.com, Auto-updates disabled Google Analytics for WordPress by MonsterInsights: version: 7.13.2, author: MonsterInsights, Auto-updates enabled Jetpack by WordPress.com: version: 9.2, author: Automattic, Auto-updates disabled Loco Translate: version: 2.4.6, author: Tim Whitlock, Auto-updates disabled Login/Signup Popup: version: 2.1, author: XootiX, Auto-updates disabled Mailchimp for WooCommerce: version: 2.4.7, author: Mailchimp, Auto-updates disabled MkRapel Regiones y Ciudades de Chile para WC: version: 4.0.1, author: Marketing Rapel, Auto-updates disabled PowerPack Pro for Elementor: version: 2.2.0, author: Team IdeaBox - PowerPack Elements, Auto-updates disabled Rank Math SEO: version: 1.0.53.1, author: Rank Math, Auto-updates enabled Really Simple SSL: version: 4.0.3, author: Really Simple Plugins, Auto-updates enabled Redirection: version: 4.9.2, author: John Godley, Auto-updates disabled Regenerate Thumbnails: version: 3.1.4, author: Alex Mills (Viper007Bond), Auto-updates disabled Shortcode in Menus: version: 3.5, author: Gagan Deep Singh, Auto-updates disabled Smart Image Resize for WooCommerce: version: 1.4.3, author: Nabil Lemsieh, Auto-updates disabled Smush: version: 3.7.3, author: WPMU DEV, Auto-updates disabled Temporary Login Without Password: version: 1.6.6, author: StoreApps, Auto-updates disabled Transbank Webpay Plus REST: version: 1.0.1, author: Transbank, Auto-updates disabled Under Construction: version: 3.83, author: WebFactory Ltd, Auto-updates disabled UpdraftPlus - Backup/Restore: version: 1.16.41, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled WooCommerce: version: 4.7.1, author: Automattic, Auto-updates enabled WooCommerce Shipping & Tax: version: 1.25.3, author: Automattic, Auto-updates disabled Woocommerce Side Cart Premium: version: 3.0, author: XootiX, Auto-updates disabled Wordfence Security: version: 7.4.12, author: Wordfence, Auto-updates disabled WP-Optimize - Clean, Compress, Cache: version: 3.1.4, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled WP Activity Log: version: 4.1.5.1, author: WP White Security, Auto-updates disabled WP Super Cache: version: 1.7.1, author: Automattic, Auto-updates disabled ### wp-plugins-inactive (3) ### Insert Headers and Footers: version: 1.4.6, author: WPBeginner, Auto-updates disabled Social Login for WooCommerce: version: 1.1, author: XootiX, Auto-updates disabled WPS Hide Login: version: 1.6, author: WPServeur, NicolasKulka, wpformation, Auto-updates disabled ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2020-04-01 https://imagemagick.org file_uploads: File uploads is turned off post_max_size: 260M upload_max_filesize: 256M max_effective_size: 256 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 88 GB imagick::RESOURCETYPE_DISK: 9223372036854775807 imagick::RESOURCETYPE_FILE: 12288 imagick::RESOURCETYPE_MAP: 48 MB imagick::RESOURCETYPE_MEMORY: 48 MB imagick::RESOURCETYPE_THREAD: 1 gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 4.14.146-225.ELK.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.3.24 64bit php_sapi: cgi-fcgi max_input_variables: 1000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_filesize: 256M php_post_max_size: 260M curl_version: 7.73.0 OpenSSL/1.1.1h suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.23-23 client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home3/poulicl/public_html/wp-content WP_PLUGIN_DIR: /home3/poulicl/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### jetpack ### site_id: 185597048 ssl_cert: No time_diff: undefined version_option: 9.2:1606851381 old_version: 9.1:1606605303 public: Public master_user: #1 admin current_user: #1 admin tokens_set: Blog User blog_token: qMoQw0k*KxZlYJWR8dzsC$q#B7XMb2iF user_token: 0F(z1iZgnmY@^0ZwdvPN7TLXxL%DJ@o4 version: 9.2 jp_plugin_dir: /home3/poulicl/public_html/wp-content/plugins/jetpack/ plan: free protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false} full_sync: {"started":"Sat, 28 Nov 2020 23:15:52 +0000","finished":"Sat, 28 Nov 2020 23:16:00 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}} sync_size: undefined sync_lag: 0 seconds full_sync_size: undefined full_sync_lag: 0 seconds idc_urls: {"home":"https:\/\/pouli.cl","siteurl":"https:\/\/pouli.cl","WP_HOME":"","WP_SITEURL":""} idc_error_option: false idc_optin: true cxn_tests: All Pass.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
The temporary login link has been there since the beginning but I updated it just in case.
Cheers.
Hello @Sebastian,
Apologies for the late follow up
The access shared seems to have expired.
Please ensure you have updated to the latest version of Rank math: https://rankmath.com/changelog
If the issue still persists, please update the access so we can take a closer look at your settings.
Looking forward to helping you.
Somehow it’s working now.
Appreciate the time.
Hello,
Glad that it is resolved.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
The ticket ‘Analytics not working’ is closed to new replies.