analytics not showing up

#122118
  • Resolved Patrick

    4 years ago

    Rank Math free

    Hi I think my cloudflare might be blocking a connection between rankmath and google analytics on my site allairmedia.com. Or something is blocking it as it appears to be connected but it shows zero and none on every category and keyword. Looking in analytics I can see users visiting the site but it doesn’t show up in rankmath.

    I just tried doing the “analytics data not show? READ HERE!” post and It doesn’t seem to have worked.

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  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘analytics not showing up’ is closed to new replies.