Analytics not showing

#486414
  • Resolved Richard Forshaw Smith

    3 years, 4 months ago

    Rank Math free

    I have carried out all the steps to reconnect, but the data is still not coming through. Search console and analytics both working fine. System info below:

    
### rank-math ###

version: 1.0.102.1
database_version: 1
plugin_plan: Free
active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing, role-manager, local-seo, 404-monitor, redirections
refresh_token: Token exists
permissions: 
	Search Console: Given
rank_math_404_logs: 32 KB
rank_math_redirections: 32 KB
rank_math_redirections_cache: 32 KB
rank_math_internal_links: 208 KB
rank_math_internal_meta: 48 KB
rank_math_analytics_gsc: 7 MB
rank_math_analytics_objects: 32 KB
rank_math_analytics_inspections: 288 KB

### wp-core ###

version: 6.1.1
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 9
dotorg_communication: true

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Luscombe Maye (Luscombe-Maye)
version: 1.0
author: luscombemaye
author_website: (undefined)
parent_theme: Hello Elementor (hello-elementor)
theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
theme_path: /home/virtual/vps-44625d/9/9f338e84d7/public_html/wp-content/themes/Luscombe-Maye
auto_update: Disabled

### wp-parent-theme ###

name: Hello Elementor (hello-elementor)
version: 2.6.1
author: Elementor Team
author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
theme_path: /home/virtual/vps-44625d/9/9f338e84d7/public_html/wp-content/themes/hello-elementor
auto_update: Disabled

### wp-mu-plugins (3) ###

Elementor Safe Mode: version: 1.0.0, author: Elementor.com
ManageWP - Worker Loader: version: 1.0.0, author: GoDaddy
StackCache: author: Stack CP, version: (undefined)

### wp-plugins-active (24) ###

Anywhere Elementor: version: 1.2.6, author: WPVibes, Auto-updates disabled
Better Search Replace: version: 1.4.1, author: Delicious Brains, Auto-updates enabled
Complianz | GDPR/CCPA Cookie Consent: version: 6.3.5, author: Really Simple Plugins, Auto-updates disabled
Converter for Media: version: 5.5.0, author: Image Optimization Team by matt plugins, Auto-updates disabled
Elementor: version: 3.8.1, author: Elementor.com, Auto-updates disabled
Elementor Pro: version: 3.8.2, author: Elementor.com, Auto-updates disabled
Font Awesome: version: 4.3.1, author: Font Awesome, Auto-updates disabled
Happy Elementor Addons: version: 3.7.2, author: weDevs, Auto-updates disabled
Happy Elementor Addons Pro: version: 2.6.1, author: weDevs, Auto-updates disabled
Make Column Clickable Elementor: version: 1.4.0, author: Fernando Acosta, Auto-updates disabled
ManageWP - Worker: version: 4.9.15, author: GoDaddy, Auto-updates disabled
Premium Addons for Elementor: version: 4.9.38, author: Leap13, Auto-updates disabled
Premium Addons PRO: version: 2.7.8, author: Leap13 (latest version: 2.8.15), Auto-updates disabled
Property Hive: version: 1.5.43, author: PropertyHive, Auto-updates disabled
Property Hive Export Jupix Enquiries Add On: version: 1.0.2, author: PropertyHive, Auto-updates disabled
Property Hive Map Search Add On: version: 1.1.37, author: PropertyHive, Auto-updates disabled
Property Hive Property Import Add On: version: 1.3.05, author: PropertyHive (latest version: 1.3.07
), Auto-updates disabled
Property Hive Radial Search Add On: version: 1.0.30, author: PropertyHive, Auto-updates disabled
Property Hive Search Results Promos Add On: version: 1.0.3, author: PropertyHive, Auto-updates disabled
Property Hive Template Assistant Add On: version: 1.0.52, author: PropertyHive, Auto-updates disabled
Rank Math SEO: version: 1.0.102.1, author: Rank Math, Auto-updates disabled
Simple Custom CSS and JS: version: 3.41, author: SilkyPress.com, Auto-updates disabled
WP Rocket: version: 3.12.2.1, author: WP Media, Auto-updates disabled
WPS Hide Login: version: 1.9.6, author: WPServeur, NicolasKulka, wpformation, Auto-updates disabled

### wp-server ###

server_architecture: Linux 3.10.0-1160.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.32 64bit
php_sapi: fpm-fcgi
max_input_variables: 2500
time_limit: 300
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.79.1 OpenSSL/1.1.1g-fips
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.4.26-MariaDB-log
client_version: mysqlnd 7.4.32
max_allowed_packet: 134217728
max_connections: 1024

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/virtual/vps-44625d/9/9f338e84d7/public_html/wp-content
WP_PLUGIN_DIR: /home/virtual/vps-44625d/9/9f338e84d7/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable
Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Please check if cron jobs are working on your website or not, you can follow this guide to check that: https://rankmath.com/kb/analytics-issues/#num-2-check-the-cron-job

    In order to fetch the data correctly and consistently, you need to have the cron jobs working and enabled in your installation.

    If the cron jobs are working, please check if there is a pending Scheduled Action, go to WordPress dashboard > Tools > Scheduled Actions > Pending:
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.
    pending

    You can check the progress at Rank Math > Analytics.

    Hope this helps.

    We look forward to helping you.

    Richard Forshaw Smith

    3 years, 4 months ago

    Rank Math free

    Hello.

    Thank you. It looks like this fixed it (the pending scheduled action)

    Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue.

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Analytics not showing’ is closed to new replies.