-
Hi, I am having a bit of trouble with my rank math analytics. They are all showing as zero. The used to show so I am not sure what has changed. My blog is happyis.co
Can you please advise?
Thanks,
Rebecca
-
Hello,
Thanks for contacting Rank Math, and sorry for any inconvenience caused.
Please follow this guide to fetch the data from Google: https://rankmath.com/kb/delete-old-analytics-data/
Let us know how that goes. Looking forward to helping you.
Hi, thanks for that. I followed all of the steps but the analytics are still at zero. Is there anything else to try? Thanks.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
Sorry the original login data I sent was not working. I have updated this now. ThanksHi, I wondered if there was an update on this just yet? Also, I have noticed there seems to be a problem with instant indexing for my latest posts. Thanks
Hello,
Sorry for the delay.
The Analytics data is already populated in the Rank Math dashboard.
IndexNow is returning a 429 status. The status code 429 indicates that you are trying to send too many requests and you should slow down a little bit and retry later.
Don’t hesitate to get in touch if you have any other questions.
Hi Anas,
Thanks so much for that. Can you please advise on the 429 issue? I am not sure what this means? I have not being posting a lot recently and have not been updating posts? Thanks, Rebecca
Hello,
Usually, Rank Math automatically submits the URL even you are just updating the content. Having so many submissions leads to 429 (exceeding the Indexing API quota) which is normal.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thanks so much for all of your help.
Hello,
We are glad we could address your concern. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
The ticket ‘analytics not showing’ is closed to new replies.