Analytics not showing

#222635
  • Resolved Alaric Tan

    3 years, 5 months ago

    Rank Math free

    Hi, i have having problems with the Analytics not showing.

    i have tried to delete the plugin, flush the plugin, disconnect and reconnect and nothing works.

    when I did a manual fetch, the Analytics will show, for the duration of the fetch. Once the fetch is over, the stats are all 0 again.

    Appreciate if you could help.

Viewing 3 replies - 16 through 18 (of 18 total)
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  • Miguel

    3 years, 5 months ago

    Hello,

    Sorry for the delay in replying but we got the information from the dev team that the issue is finally fixed on your website.

    The issue was that the Google registered name and the website URL were not matching so we had to make changes to the code for the data to be properly fetched.

    Could you please confirm from your end if you also see the data inside the Analytics module?

    Looking forward to hearing back from you.

    Alaric Tan

    3 years, 5 months ago

    Rank Math free

    Hi, yes the data is showing properly right now.

    Thank you for resolving this. issue. I will mark this thread as resolved.

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

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The ticket ‘Analytics not showing’ is closed to new replies.