Analytics not setting up correctly

#903370
  • Resolved Line Upon Line LLC
    Rank Math free

    I have a connected rank math account. When I go to analytics to setup console, analytics,and adsense, there is nothing in the dropdowns. I have disconnected and reconnected several times. Nothing populates. How to fix this?

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  • Hello,

    We apologize for the issue you are facing with setting up Analytics in Rank Math. It sounds like there may be a connection issue with your Google services. Here are some steps you can take to troubleshoot this problem:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option at the top right. This will validate your existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    2. Reconnect Google Account: If you see a red signal, try reconnecting your Google account by clicking on the reconnect option.
      Reconnect Search Console connection

    3. Check Permissions: Ensure that Rank Math has the necessary permissions in your Google Account. You can check this by visiting the Google Account permissions page and ensuring Rank Math SEO is listed and has access.
      Remove Access to Rank Math SEO

    4. Import New Data Manually: If everything seems connected but still no data appears, navigate to the Analytics section under Rank Math SEO → General Settings. Scroll down to the Analytics Database section, click on Delete Data, and then click on Update Data manually. This should fetch your data within a few minutes.
      Delete and Update data in Analytics

    If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics not setting up correctly’ is closed to new replies.