Analytics not saving

#131591
Viewing 4 replies - 1 through 4 (of 4 total)
  • Zkylizer

    4 years ago

    Rank Math free

    rankmath info
    rankmath

    Reinelle

    4 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    It seems that you are using your account with the free version, and posted in the free section forum. To fix this issue, since you already have the latest version, please follow the steps in the link below:
    https://rankmath.com/kb/delete-old-analytics-data/

    I hope that helps. Thank you, and looking forward to your update.

    Zkylizer

    4 years ago

    Rank Math free

    yes, because I am only a client of people who have a business account. but my plugin original update from wordpress. you can check my url site in your database

    i already do all step, still not fixed. still gray dot for analytics after saving

    and when i checked Scheduled Tasks, cron appear in canceled group rankmath-cron

    Reinelle

    4 years ago

    Hello,

    Sorry for the delay.

    In this case, please ask your account holder to open a ticket in the Pro section for us to investigate further. We are sorry to disappoint, but we only offer Pro related help to the license holder.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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