analytics not fetched on my site mygoldengoa.com

#490569
Viewing 4 replies - 1 through 4 (of 4 total)
  • Md. Sakib Khandaker

    1 year, 11 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please head over to WordPress dashboard > Tools > Scheduled Actions > Pending.

    or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on your dashboard.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Rank Math

    1 year, 11 months ago

    Hello,

    And if the above steps don’t work, please follow these steps:

    Could you please try disconnecting and reconnecting your Google Account to regenerate a fresh auth token from Google by going to WordPress Dashboard > Rank Math > General Settings > Analytics?

    Also, please ensure you give all the required permission while connecting to the Google Account.

    Have a look at the below screenshot –

    Reconnect Google Account

    Post that, check if the Analytics data starts appearing again.

    Looking forward to helping you.

    Thank you.

    Coderix Solutions LLP

    1 year, 11 months ago

    Rank Math free

    So every week i need to hit this run command here -> rank_math/analytics/data_fetch ?

    Rank Math

    1 year, 11 months ago

    Hello,

    No. You do not need to do that unless your server has Cron issues.

    Please follow these steps:

    If you do not see any data inside your Analytics module, this guide might help you.

    A. Pre-check List

    1. You should not be using any other Google Analytics plugin.

    2. Update to the latest versions of Rank Math Free & PRO

    3. Ensure that you are logged in to your account:
    rank math member area

    4. Disconnect and reconnect your account from inside WordPress:
    reconnect rank math account

    B. Refresh Tokens

    1. Please delete RankMath’s app from here:

    https://myaccount.google.com/permissions

    remove rank math app

    2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
    reconnect analytics

    Allow all the permissions on the next screen.

    4. Let the process complete, which might take around 30 minutes.

    5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.
    Rebuild Index for Analytics

    6. Please check if the data shows up here:
    /wp-admin/admin.php?page=rank-math-analytics#/
    analytics data

    If that does not help, please paste the data from here:
    WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button
    system info

    We really look forward to helping you. Thank you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘analytics not fetched on my site mygoldengoa.com’ is closed to new replies.