Analytics Issue on 1.0.52

#100203
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please update your plugin to the latest version, changelog:
    https://rankmath.com/changelog/

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    Hope that helps. Please let us know if not, we are here to assist.

    Denis
    Rank Math free

    Hi,

    I’ve got the same problem.
    My version is 1.0.52.3 for the free version
    and 2.0.3 for the pro version

    I’ve cleared the transients, remove et reinstall the plugins several times but my Analytics panel is still empty.

    Analytics panel

    • This reply was modified 4 years, 1 month ago by Denis.

    I’m having the same issue. I did the suggested steps

    Wait for a day guys, this problem solved automatically on my site.

    Michael Davis
    Rank Math pro

    Hello,

    Please follow these steps:

    If you are not seeing any data inside your Analytics module, this guide might help you.

    A. Pre-check List
    1. You should not be using Google Analytics v4 or Matomo Analytics.

    2. Update to the latest version of Rank Math Free & PRO

    3. Ensure that you are logged in to your paid account:
    rank math member area

    4. Disconnect and reconnect your account from inside WordPress:
    reconnect rank math account

    B. Refresh Tokens
    1. Please delete RankMath’s app from here:
    https://myaccount.google.com/permissions
    remove rank math app

    2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
    reconnect analytics

    4. Let the process complete and it might take around 30 minutes.

    5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.
    Rebuild Index for Analytics

    6. Please check if the data shows up here:
    /wp-admin/admin.php?page=rank-math-analytics#/
    analytics data

    If that does not help, please paste the data from here:
    WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button
    system info

    We really look forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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