ANALYTICS Error

#261825
  • Resolved Mayank Bhardwaj

    4 years, 2 months ago

    Rank Math free

    Good Morning Sir please solve my problem
    My problem is related to the ANALYTICS of the Rankmeth plugin
    Because of this, traffic is not coming to me.
    I had shared this problem with your team earlier as well.
    At that time my problem was fixed but from next day the same problem came again.
    I was using yoast plugin for last 10 years
    But inside that I never had to face this kind of problem
    I’ve heard a lot about your plugin
    so i am using its free version
    I want to use its pro version also
    But if I am facing problem in free version only then I will not get any benefit by taking pro version.
    please solve my problem so that i can get your pro plan in coming few weeks
    My problem is I have told this problem to your team before
    You can see my old record if you want
    Hello sir my name is mayank bhardwaj
    my website is http://www.fastgyan.com
    i have a problem
    I was using yoast plugin since last 10 years
    I’ve never had a problem with that plugin
    There used to be traffic on my website too
    But 2 weeks ago I removed that plugin and installed your RankMath plugin
    After installing your plugin, edit and update all your posts
    But since I installed your plugin, the traffic on my website has reduced a lot.
    i am sending you the screenshot
    screenshot is https://prnt.sc/1s4pc5p
    please tell me why this is happening
    I wanted to get your pro pla also but now i have come across a problem which i didn’t expect
    I am giving you the admin panel of my WordPress and for your convenience I have also added Google Kit to my WordPress. Please solve my problem. I am very sad because of this

Viewing 9 replies - 1 through 9 (of 9 total)
  • Jeremy

    4 years, 2 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    I went ahead and re-built the index and fetched the analytics data again. It seems new data is now showing. Please refer to my screenshot here: https://i.rankmath.com/JCQs1b

    I followed this guide to start a fresh import: https://rankmath.com/kb/delete-old-analytics-data/

    The fetching process is still running so give it a couple of minutes and it should be done.

    Looking forward to helping you with this one.

    Mayank Bhardwaj

    4 years, 2 months ago

    Rank Math free

    Thanks for reply .Please solve my problem in such a way that such problem will not arise in future.
    My website is not able to rank because of this problem
    I installed your plugin so that I can get best result from yoast plugin

    Jaideep Asrani

    4 years, 2 months ago

    Hello,

    I can check that there is a scheduled action so the data should be fetched automatically the next time. And this isn’t something that will affect your site’s traffic or your ranking in the search results. The Analytics dashboard only fetches the data from your GSC account to show you the stats.

    Hope this clarifies your doubts. Let us know if you need any other assistance.

    Thanks.

    Mayank Bhardwaj

    4 years, 2 months ago

    Rank Math free

    can you tell me why this problem is happening
    I also did this step given by you https://rankmath.com/kb/exclude-sitemaps-from-caching/ it should not matter because of talk LiteSpeed Cache plugin

    Jaideep Asrani

    4 years, 2 months ago

    Hello,

    We use WP-Cron to fetch the data. The fetch doesn’t work if the cron job fails to run. I checked and there seems to be no issue with the cron and the action is also scheduled for the next fetch. The issue shouldn’t occur again.

    Let us know if it occurs again and we will have a closer look.

    Thanks.

    Mayank Bhardwaj

    4 years, 2 months ago

    Rank Math free

    ok sir thanks for this information give me one more info
    Through this article of yours, https://rankmath.com/kb/exclude-sitemaps-from-caching/
    I have set up the LiteSpeed Cache Plugin.
    But you wrote in a photo of this article https://prnt.sc/1swtm54
    add your code
    so what is the code i have to add
    Because I have not added any extra code in the code given by you.

    Jaideep Asrani

    4 years, 2 months ago

    Hello,

    You just need to add the code given below in the .htaccess file:

    RewriteEngine On
RewriteRule .* - [E=Cache-Control:no-cache]

    I checked your .htaccess file and you have added the code correctly. You don’t need to make any changes related to the sitemap cache, in the file.

    Hope this helps. Let us know if you need any other assistance.

    Mayank Bhardwaj

    4 years, 2 months ago

    Rank Math free

    thank you for helping me
    If I have any other problems I will contact you again

    Jeremy

    4 years, 2 months ago

    Hello,

    We are glad that we could address your issue.

    Do let us know if you need our assistance with anything else. It would be our pleasure to help you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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