Analytics data missed

#92596
  • Resolved Andrea Marucci
    Rank Math free

    Hello Friday I’ve updated to the new release of RM and I thought that in the analytics area there was some data but these are at 0 and thats’ impossible since I’ve also monsterinsight installed and it show the data so does the analytics on google. The connection was made correctly

    https://pasteboard.co/JvjS2dW.png

    but the dashboard is completely blank

    https://pasteboard.co/JvjSmqw.png

    what can I do?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Andrea Marucci
    Rank Math free

    No one here?

    Hello

    Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.

    The Analytics module might not be returning any value because we have hit the allowed API limit due to the sheer number of users using the latest version.

    Google allows applying for an increase in the quota limit only when someone hits at least an 80% API limit, which happened after we released the final version and everyone started to mass-import their data.

    With that said, we have applied for an increase in the quota limit and as soon as that happens, the Google Analytics part will start working again.

    All the search console data, along with many other filters we added, have moved to the Analytics tab. All your console data will be available there along with the Analytics data.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Andrea Marucci
    Rank Math free

    Ok thanks for the clarification…

    Hello,

    Happy to help.

    Please feel free to reach out to us again in case you need any other assistance. We are here to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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