Analytics data issue

Hello,

We apologize for the issue you are facing with the Rank Math Analytics data. It seems like there are a few things to address based on your description.

1. Missing Cron Hook: The missing rank_math/analytics/data_fetch cron hook could indicate that the scheduled actions are not running properly. You can try to manually run the scheduled action by going to WordPress Dashboard → Tools → Scheduled Actions → Pending and look for the action named rank_math/analytics/data_fetch. If it’s pending, you can run it manually.

2. Fatal Error: The fatal error you mentioned suggests that there might be an issue with the data being processed. This could be due to corrupted data in your analytics database. To address this:

   • Navigate to Rank Math SEO → General Settings → Analytics.
   • Scroll down to the Analytics Database section and click on Delete Data. This will clear any corrupted data.
   • After deleting, click on Update Data manually to fetch fresh data from Google Analytics and Search Console.

   

3. Reconnecting Accounts: Since the connection test is successful, but you are still facing issues, it might help to disconnect and reconnect your Google account in the Analytics settings. This can sometimes resolve underlying connection issues.

4. Debugging Further: If the problem persists, you may want to create an Analytics debug log file to capture more details about the issue. You can do this by adding the following filter to your theme’s rank-math.php file:

   add_filter( 'rank_math/analytics/log_response', '__return_true' );

   After adding this, run the pending scheduled actions again and check the log file located in /wp-content/uploads/rank-math/.

If these steps do not resolve the issue, we recommend replying to this ticket with any additional details or error logs, and a human agent from our support team will assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math

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