Analytics dashboard not loading or showing any data

Hello,

We apologize for the issue you are facing with the Analytics dashboard not loading or showing any data. Here are a few steps you can take to troubleshoot this issue:

1. Check if Rank Math is Updated to the Latest Version: Ensure that both Rank Math and Rank Math PRO are updated to the latest version. You can check this in your WordPress Dashboard under Plugins → Installed Plugins.
   

2. Verify Connection to Rank Math Account: Make sure your website is connected to your Rank Math account. You can check this from the Client Management dashboard. If your site is not listed, you may need to reconnect it.
   

3. Check Google Refresh Token: Navigate to Rank Math SEO → Status and Tools → System Status and check the status of the Google Refresh Token. If it shows ‘No Token’, follow the tutorial to fix it.
   

4. Import New Data Manually: If there are no errors and cron jobs are running correctly, you can try importing new data manually. Go to Rank Math SEO → General Settings → Analytics, delete existing data, and then click on Update Data manually.
   

5. Check for Plugin Conflicts: If the above steps do not resolve the issue, there may be a conflict with another plugin or theme. You can follow our guide on checking for plugin conflicts to identify any issues.

If you continue to experience problems after trying these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern, and we hope to resolve it quickly for you!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math