Analytics Broken

#820363
  • Resolved Joe
    Rank Math free

    I am thinking about upgrading my account so I’ve been researching and checking out settings before moving forward. When I was looking through the settings, I noticed that Analytics has been broken for over a month. I’m not sure how I missed that but I did.

    I’ve spent the past few hours searching and trying all sorts of solutions but can’t figure it out. Google Analytics and Bing Clarify are both working fine. I enabled the log file but when I opened it, I have no idea what I’m looking at. The log is rather large.

    Things I’ve tried (but probably not in order):
    * Verify website exists on Rank Math account
    * Disable and Enable Analytics in Rank Math plugin
    * Manually run the analytics cron job
    * Verify Google Tag fires when the page loads
    * Verify the required code exists in the head section of the page
    * Google Analytics live view works
    * Rebuild Index for Analytics
    * Other things as well

    I’ve read a lot of forums and posts on how to fix the issue. So far, nothing has worked. Any suggestions? Thanks!

Viewing 3 replies - 16 through 18 (of 18 total)
  • Hello,

    Please remove the Rank Math Debug plugin. It is no longer needed since the data fetch is working fine now.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Joe
    Rank Math free

    Sounds good. Thanks for your help!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 16 through 18 (of 18 total)

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