I tried: https://support.rankmath.com/ticket/connecting-my-google-account-data/ incognito method, it did not work.
I also tried reconnecting. Nor does it work.
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please clear the website cache and try to save the settings again?
If the issue persists, we might need to take a closer look at the settings.
Please let us know the Account, Property, View, Country to select from the dropdown.
Edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Good Morning Team,
I have faith in your service and loved to work with your team.
I have shared my credentials. Please fix the issue. Let me know if anything else is required to fix it.
Thank you.
Hello,
I logged in to your website, cleared the website cache, and saved the settings without any issues.
(Check screenshot in the sensitive data section)
Please check and let us know if you have any questions.
We are here to assist you.
Thank you for the help Anas.
Can you please active the “Install analytics code” and switch on the “Exclude Logged-in users”?
Is there anything wrong I am not able to do correctly? When I am saving it is not showing any change.
Analytics not showing any real-time user even if I am logging in using VPN from another device.
Please share a procedure to fix it
Hello,
This might be an issue with the caching on your website or the browser.
I was able to save the settings without any issues.
The tracking code is now added to your website.
Please check and let us know if you have any questions.
We are here to assist you.
Hello,
We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.