Analytics

#357638
  • Resolved Lindsy McLaughlin
    Rank Math free

    Analytics are not updating to my site. I have tried reconnecting to google analytics multiple times. Also if I were to delete rank math and reinstall will that remove all tags and keywords? Or will they be unaffected during that process? I don’t want to delete and lose all the work I have done.

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You will not lose any existing settings if you reinstall the plugin as the settings are saved in the database.

    However, to update the Analytics data, please follow these steps:

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Analytics’ is closed to new replies.