analytics

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Please follow these steps:

If you are not seeing any data inside your Analytics module, this guide might help you.

<h2>A. Pre-check List</h2>
<p style=”color:red;”>1. You should not be using Google Analytics v4 or Matomo Analytics.</p>

2. Update to the latest version of Rank Math Free & PRO

3. Ensure that you are logged in to your paid account:

4. Disconnect and reconnect your account from inside WordPress:

<h2>B. Refresh Tokens</h2>
1. Please delete RankMath’s app from here:
https://myaccount.google.com/permissions

2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link

4. Let the process complete and it might take around 30 minutes.

5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.

6. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/

If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button

Hope that helps. Thank you and please don’t hesitate to contact us if you need further assistance.