Analytical Data Not Appearing In RankMath

#263539
  • Resolved xhmxd
    Rank Math free

    Hi support,

    Thank you for helping us out today.

    I am contacting you in regards to an issue that I have been experiencing for several months now. I cannot see any analytical data being displayed in the plugin and in the WordPress dashboard panel. All of the data has been “0” for months. I am unsure whether these have become PRO features but I assume they are quite basic analytics as RankMath always was able to show them.

    I have included a screenshot of the issue:
    https://ibb.co/DQzLRWj
    https://ibb.co/wSJ1d1Z
    https://ibb.co/zQ90cJn

    I look forward to hearing from you.

    Thank you,

    Achie

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    xhmxd
    Rank Math free

    Hey Reinelle

    Thank you for the very quick reply. I truly appreciate the response.

    I have tried your steps and after 40 minutes of fetching data from Google, I can see the analytics are back in the WordPress dashboard.

    Thank you for the great assistance.

    Please enjoy your day.

    Anas
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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