An Issue with Google Console

#876256
  • Resolved Halex Utrex

    1 year, 1 month ago

    Rank Math free

    Hi there,
    Rankmath does not display the URL when we connect our accounts to the Google search dashboard. The screen looks gray or empty.
    You can access it by using xnxubd.
    Best wishes.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 1 month ago

    Hello,

    We apologize for the issue you are facing with Rank Math not displaying the URL when connecting to the Google Search Console. This could be due to a glitch in the connection or an issue with the authorization tokens.

    Here are a few steps you can take to troubleshoot this issue:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option. This will help you validate the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections
      Issue with Google Analytics connection

    2. Reconnect Your Google Account: If you see a red signal, try reconnecting your Google account by following the prompts in the Analytics settings.
      Reconnect Search Console connection

    3. Check Rank Math Account Connection: Ensure that your website is connected to the Rank Math account that has a PRO license. You can check this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab.
      Open the Websites tab
      Connected Websites with Rank Math

    4. Refresh Tokens: If the issue persists, it may be due to expired authorization tokens. You can refresh these by deleting the Rank Math app from your Google Account permissions and then reconnecting it.

      • Open your Google Account permissions here and remove access to Rank Math SEO.
        Remove Access to Rank Math SEO

    If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it for you soon!

    Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘An Issue with Google Console’ is closed to new replies.